E-commerce — MCQ Exam 50 Questions
1) E-commerce refers to…
A) Buying/selling or exchanging goods, services, or information via the internet✔
B) Only in-store cash purchases
C) Paper-based invoicing only
D) Offline marketing campaigns
2) Parties in e-commerce can include…
A) Individuals, businesses, and governments✔
B) Animals and robots only
C) Printers and scanners
D) Cashiers only
3) B2B mainly describes…
A) Transactions between two or more businesses✔
B) Consumers selling to stores
C) Citizens paying taxes
D) A shop selling to the public
4) A clear B2B example is…
A) A car-parts manufacturer selling components to an automaker✔
B) A cinema selling tickets to viewers
C) A student buying on Amazon
D) Paying a speeding ticket online
5) A core B2B element is the…
A) Supply chain linking suppliers, manufacturers, distributors✔
B) Classroom seating plan
C) TV broadcasting license
D) Personal photo album
6) B2C means a business sells…
A) Directly to the end consumer✔
B) Only to governments
C) Only to other factories
D) Only second-hand goods
7) A typical B2C trait is…
A) High volume with lower value per transaction✔
B) Rare, multi-million-dollar deals
C) No focus on experience
D) Paper forms only
8) A B2C example given is…
A) Buying a smartphone from Amazon✔
B) A factory buying steel coils
C) A road-toll payment portal
D) A city tender for bridges
9) B2C marketing typically targets…
A) A broad consumer audience (mass marketing)✔
B) Only procurement officers
C) City councils
D) School principals only
10) B2C platforms emphasize…
A) Customer experience and ease of use✔
B) Fax-only support
C) Manual warehouse picking by buyers
D) In-person queues only
11) Subscribing to Netflix/Shahid is…
A) B2C✔
B) B2B
C) B2G
D) C2G
12) Buying cinema or concert tickets via an app is…
A) B2C e-ticketing✔
B) C2G only
C) G2C
D) B2B auction
13) A key advantage of e-commerce is…
A) 24/7 availability for customers✔
B) Mandatory office visits
C) Zero market reach
D) Paper receipts only
14) Another advantage is generally…
A) Lower operational costs than physical stores✔
B) Higher rent than malls
C) Mandatory cash handling
D) No delivery options
15) A common challenge noted is…
A) Intense competition and need for continuous marketing✔
B) Guaranteed monopoly
C) No promotions needed
D) Free government ads
16) Another challenge is customer…
A) Trust and security concerns✔
B) Over-transparency only
C) Unlimited loyalty
D) Free logistics
17) C2C stands for…
A) Consumer-to-Consumer✔
B) Company-to-Company
C) Citizen-to-Government
D) Cloud-to-Cloud
18) C2C platforms typically provide…
A) Listings, payment processing, and safety features✔
B) Power generation
C) Highway maintenance
D) TV news
19) Selling a used phone on OpenSooq/OLX is…
A) C2C✔
B) B2G
C) G2B
D) B2B
20) Offering handmade crafts on Etsy is…
A) C2C marketplace activity✔
B) Highway tolling
C) B2B procurement
D) C2G licensing
21) Participating in online auctions on eBay is…
A) C2C✔
B) G2C
C) B2B
D) B2G
22) A C2C advantage is…
A) Opportunity for individuals to earn extra income✔
B) Government subsidies only
C) Fixed retail pricing
D) Guaranteed warranties
23) A C2C risk is…
A) Fraud or scams due to limited control✔
B) Government audits always
C) No negotiation possible
D) Built-in insurance on every item
24) Another C2C challenge is…
A) Limited quality control and shipping issues✔
B) Over-regulation by customs only
C) Mandatory factory warranties
D) Central bank approval
25) B2G stands for…
A) Business-to-Government✔
B) Buyer-to-Grocer
C) Bank-to-Gambler
D) Blog-to-Guest
26) B2G commonly involves…
A) Strict regulations and competitive bidding/tenders✔
B) Anonymous cash handoffs
C) No legal requirements
D) Walk-in shopping
27) A B2G example is…
A) Building a data system for the Ministry of Health✔
B) Friends swapping used books
C) Ordering pizza via app
D) Buying jeans in a mall
28) Another B2G example is supplying…
A) Cybersecurity solutions to a government department✔
B) Lunch to classmates
C) Skins for a video game
D) Posters to your room
29) A B2G advantage is often…
A) Long-term contracts and stable revenue✔
B) Random payments
C) No brand credibility
D) No formal process
30) A B2G challenge is…
A) Highly competitive tendering with strict compliance✔
B) Free-for-all pricing
C) No documentation
D) No standards
31) C2G means a consumer…
A) Interacts online with government services/fees✔
B) Sells to factories
C) Runs a marketplace
D) Licenses a brand to retailers
32) Paying a traffic fine via an e-government portal is…
A) C2G✔
B) B2C
C) B2B
D) G2B
33) Renewing a driver’s license online is…
A) C2G self-service✔
B) C2C auction
C) C2G construction
D) B2B procurement
34) A C2G advantage is…
A) Saving citizen time by reducing in-person visits✔
B) Requiring manual cash lines
C) Slower service by design
D) Less accessibility
35) A C2G challenge can be…
A) Digital-literacy requirements and privacy/security risks✔
B) Unlimited training budgets
C) Guaranteed refunds
D) No data handling at all
36) Integrating e-commerce into e-government enables…
A) Unified e-payment gateways for fees and services✔
B) Paper cash only
C) Cheques by mail only
D) No digital receipts
37) A benefit of online public services is…
A) Replacing in-person visits with digital applications✔
B) Longer queues
C) Only weekend access
D) No status tracking
38) Public–private integration can include…
A) Private delivery firms working with postal services✔
B) Banning couriers
C) Removing addresses
D) Cash-only pickups
39) Digital payments improve transparency by…
A) Reducing direct cash handling and bribery risk✔
B) Hiding all logs
C) Eliminating receipts
D) Forcing face-to-face cash
40) An e-government service that uses e-commerce is…
A) Paying taxes online through a Finance Ministry system✔
B) Writing a diary
C) Offline chess club
D) Physical stamp collections
41) Applying and paying for a commercial license online is…
A) E-business licensing (e-government)✔
B) C2C bidding
C) B2B raw-materials trade
D) Music streaming
42) Paying import duties and clearing customs online is…
A) E-customs service✔
B) B2C grocery delivery
C) C2C rentals
D) B2B HR outsourcing
43) E-commerce helps governments by…
A) Making services more accessible and efficient✔
B) Removing access completely
C) Forcing paperwork
D) Slowing delivery times
44) E-government helps e-commerce by…
A) Providing a safe, regulated environment for growth✔
B) Banning all online payments
C) Removing postal services
D) Disabling websites
45) Government e-payment gateways commonly accept…
A) Credit cards and digital wallets✔
B) Shells and beads
C) Cheques only
D) Cash at windows only
46) Which is not a main type listed?
A) B2P (Business-to-Public)✔
B) B2B
C) B2C
D) C2C
47) Supplying raw materials/components is typical of…
A) B2B trade✔
B) C2G fines
C) B2C subscriptions
D) C2C auctions
48) Compared with B2B, B2C marketing is usually…
A) Broader, mass-market oriented✔
B) Only tender-based
C) Restricted to procurement portals
D) Limited to contract bids
49) Which benefit is shared across many e-commerce models?
A) Wider market reach beyond geography✔
B) No need for logistics
C) Guaranteed profits
D) Mandatory in-person cash
50) Match each model to the best example:
A) eBay=C2C, Netflix=B2C, paying fees on a portal=C2G✔
B) eBay=B2B, Netflix=B2G, portal=B2C
C) eBay=C2G, Netflix=B2B, portal=C2C
D) All are B2B